Same. There was a running joke that there's exactly two people who love Lotus Notes: The boss, cos they signed off on it and can never be wrong and it shows commitment to productivity increases and nobody got fired for buying IBM and bla bla bla. The other person was the guy implementing it, cos money, money, money!
The boots on the ground cried "ugh, Lotus Notes!" in unison and just had to deal with byzantine key combos, nonstop client crashes/unresponsiveness, and moronic UI decisions some 3-person team made in like 1987.
The development environment was quite good. It did replication and permissions really well. Email was integrated into the workflow. The Domino server was excellent. But people seemed to like the Outlook interface much better and didn't seem to care as much for implementing workflows using email.
I don't recall the client having much crashing and unresponsive issues, but I do recall people finding the UI unintuitive compared to MS products, and of course the custom products built with Notes could vary quite a bit. But so does the web, particularly the early web.
But then you can say the same thing about people building Excel apps and that has been a selling point. Or Powerpoint presentations that people complain about but keep using.
The boots on the ground cried "ugh, Lotus Notes!" in unison and just had to deal with byzantine key combos, nonstop client crashes/unresponsiveness, and moronic UI decisions some 3-person team made in like 1987.
I have opinions.