When a casino has an unexpectedly large payout, and they can't prove that it was the result of cheating by the customer or an employee, there is only one reasonable thing to do: pay up, and advertise the win loudly and widely.
If you're in the business of suing your customers, there are several results:
1. You stop having so many customers.
2. Even if successful in court, you don't make back anywhere near what you lost. (Customers don't have much money, in general. You already know the ones who do -- you call them whales.)
3. The regulatory commission looks at you more carefully.
Heh, having spent much of my youth in Las Vegas I can tell you that if a casino has an unexpectedly large payout then someone is going to have a really really bad day. And that someone will do anything they can to deflect the repercussions. See the comment about the same issue at the Taj casino, 9 people got fired.
The only way to avoid getting fired is to both prove that the people who won cheated and that their cheat was something you could not have protected against.
When a casino has an unexpectedly large payout, and they can't prove that it was the result of cheating by the customer or an employee, there is only one reasonable thing to do: pay up, and advertise the win loudly and widely.
If you're in the business of suing your customers, there are several results: 1. You stop having so many customers. 2. Even if successful in court, you don't make back anywhere near what you lost. (Customers don't have much money, in general. You already know the ones who do -- you call them whales.) 3. The regulatory commission looks at you more carefully.