>I enjoy the product, but wish they'd spend more time making the core elements of the product work.
I think it might be worth stepping back and thinking about what the core elements of the product is. Not just with X, but with with all social media.
Personally I've migrated from thinking 'damn this is broken' to 'oh thats a feature not a bug'. I'm embarassed how long this really took me across a lot of platforms, but when I stopped thinking about my needs as driving product design decisions it all was less frustrating (albeit more disturbing).
I think it might be worth stepping back and thinking about what the core elements of the product is. Not just with X, but with with all social media.
Personally I've migrated from thinking 'damn this is broken' to 'oh thats a feature not a bug'. I'm embarassed how long this really took me across a lot of platforms, but when I stopped thinking about my needs as driving product design decisions it all was less frustrating (albeit more disturbing).