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The lending term may be short, but the average lifetime value of a customer is very high, because they usually keep coming back and churn is low.

Meanwhile, in the US (based on FTC complaints statements) "we'll send some people to recover goods" is extremely illegal.



> Meanwhile, in the US (based on FTC complaints statements) "we'll send some people to recover goods" is extremely illegal.

It's definitely possible in the UK (you just need a high-court order and to send in bailiffs).

I would be surprised if similar legal remedies don't exist in the USA (i.e. that if someone isn't paying something they legally owe, that you can't then organise for reposession of property via the court).

Companies obviously aren't just allowed to send heavies around, however I would assume most countries have a legal avenue to 'force' people into repaying a civil suit (which in the UK involves getting a high-court writ and then sending bailiffs who will seize property).




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