If you've gone over before, they will charge you $10/50GB of additional data, capping at $200 more a month.
You can pay them an extra $50/mo to remove the data cap.
This is coming from someone who unknowingly got a $200 bill one month because of Comcast.
I left them and don't regret a second of it. Terrible customer service all around, and just an evil company from the top down, especially after having read Farrow's recent book Catch and Kill.
When I moved to Daly City my options were either Comcast or DSL. I picked DSL (w/ Sonic), at significantly slower speeds. Sonic's DSL is just resold AT&T DSL, which I also hate, but I hate Comcast more.
If my only options were Comcast or dial-up, I'd probably still pick dial-up.
I would love to see the news story about Comcast having fewer remaining subscribers than the DSL provider...
still wouldn't make them change their practices, I believe they are too far corrupted to ever 'heal', but it would be hilarious if they gave up serving an area because it wasn't economically viable anymore.
Also, the cap is still 1 TB even if you're paying them $127/mo for the 1000 Mbps service, so you may as well just consider that +$50 an extra hidden fee for anything over 250 or 500 Mbps, assuming you're actually using it.
You can pay them an extra $50/mo to remove the data cap.
This is coming from someone who unknowingly got a $200 bill one month because of Comcast.
I left them and don't regret a second of it. Terrible customer service all around, and just an evil company from the top down, especially after having read Farrow's recent book Catch and Kill.