Comcast’s gigabyte internet still has a 1TB data cap. So while the bandwidth might be available, you’ll quickly cap out and the overage charges can get as high as $200 a month. the ‘unlimited’ data plan is very expensive as well
That's ridiculous to offer Gigabit/second Internet with 1 TB data cap.
I.e. using that bandwidth, you can consume it in 2.22 hours. So you that's how long they expect you to use Internet in a month? Comcast are smoking something very unhealthy.
This is not news, sadly, and is pretty common for telcom oligopolies around the world. Consumer apathy is a real problem: people know Comcast and have 'no reason' to switch, so Comcast can do what they like and people perceive it as normal.
How can it be consumer apathy when there is only one supplier of internet for the vast majority of households? Very few people have fiber as an option, and even then, it's probably from Verizon or Comcast or ATT, and still only 1 option. DSL and wireless options are not comparable options.
The only solution is for voters to get their act together and demand taxpayer funded network infrastructure and treat it like a utility. It makes no sense for 10 different companies to run fiber to every residence.
I don't think it's consumer apathy so much as lack of alternatives. My only choice for internet (other than dial-up) is Comcast. There's a DSL provider in town, but even if I was ok with DSL speeds, they don't serve my neighborhood.
When I lived in Silicon Valley, it was barely better, I could chose from Comcast or Sonic Fusion DSL. I tried Sonic for a while, but my distance from the CO limited my speed (and maybe line quality) to around 8mbit/sec.